PLDT Hotline
PLDT Hotline Corporate Office
For Customers – 8888-171 to 173
For Directory Assistance – 187
For Investor – 63 2 816 8024
For Media – 63 2 840 1864
PLDT Customer Service Hotline
PLDT Fibr
101-3427
172
PLDT Home Bro
- *1888 for Smart Mobile and Talk and Text
- 63 2 672 7277 for PLDT NCR Subscribers
- 800-10-672-7277 Toll Free for PLDT Subscribers
- 171 for PLDT Landline Nationwide
- 63 2 888 8171 for Non PLDT Landline
PLDT Hotline KaAsenso
171
PLDT Hotline Cyberya
171
PLDT Customer Service is so friendly and they are committed to their work. To serve Filipino Subscribers a fast and quality service. Kahit mainit na ang ulo ng customers, magalang pa rin sila and they handle it professionally.
ang hirap tmwag s costumer hotline nyo nkailng pndot nko ng 2 hnd daw umbot s limited time nya ano byan?
goodmorning po!ask ko lng po kung ano yung need i add sa account number para po makapagbayad ng bill through paymaya.. PLDt Home Fibr with Landline po yung account namin.. Please reply po Asap. SAlamat po ?
https://stories.paymaya.com/pay-utility-bills-online-paymaya/
KAILAN NIYO GAGAWIN LINYA NET KO AT PHONE MAGIISANG BUWAN NA PO KAHIT ARAW ARAW KA MAGCOMPLAIN WALA NANGYAYARI
Kinabitan po kami NG PLDT fiber home Sabi po magkaruon kami NG signal at 5 pm Peru until now wala parin at mahirap po tumawag sa hotline.
Magiisang linggo na iyong complaint ko dito sa PLDT Bacolod, Account # ko ay 0130573126, Tel. # (034) 432-3164, Jerome C. Pangyarihan Sr. hindi ko magamit ang Long distance feature, Naka open naman (#54*1234#) sinubukan kung iclose *54*1234# walang confirmation o walang contact, sinubukan kong idial ang open, and dial for a number, ang reply ng operator ” sorry your desired feature is not available in this telephone”. Nabuwisit na ako sa 171 dahil everytime na ipress ko ang 2 laging ang sagot ay “sorry you did’nt reply on the exact time”. Clear naman ang aking billing account ayon sa customer service personnel ninyo, and let me sign a complaint sheet, sabi itry ko uli when I go home, pero its been a week na.
Kalokohan nyo. Nag offer kau i upgrade q plan q nung pumayag aq hirap nman kontakin hotline nu para i folllow up ung sa free iflix nu
poor handling of customers complaint and a very slow in action. so upsetting cause o one answers my call and it took me 35 dials but no one really care to pick up my call. dahill ba may complaint ako sa service nyo at binigyan nyo lang ako ng reference number and that’s it. sana kong gano kayo kabilis maningil ganon din dapat ang serbisyoi nyo sa customer nyo,
Ang hirap niyo tawagan, Ang concern ko is to know our account number only.
wala po bang ibang paraan para ma contact ang costumer service?
Those are the numbers posted by PLDT on the net.
how po mag upgrade from ultera to home fibre.
I HAVE PROBLEM UNTIL NOW ON MY PLDT FIBER INTERNET, I WAS REPORTED THE ISSUE LAST JANUARY 27 8AM BUT UNTIL NOW NO ANSWER OR UPDATE GIVEN BY YOUR CUSTOMER SERVICE AGENT ON 171 HOTLINE BECAUSE THE TEAM WHO WAS LIABLE FOR THE REPAIR HAS NO UPDATED REPORT TO ME OR ON THE AGENT OF PLDT EVEN I CALL TWICE A DAY TO ASK IF THEY HAVE PLAN TO REPAIR OUR INTERNET FIBER BUT THE PLDT AGENT ALWAYS SAID TO ME THAT THEY EMAIL THE TECHNICAL TEAM BUT UNTIL TODAY FEB 5 NO UPDATE CAME FROM THE REPAIR TEAM, CAUSE ITS BEYOND ON THE 3 TO 6 DAYS RESTORATION GIVEN TO ME. TODAY IS THE 8TH DAY OF NO CONNECTION AND I HAVE NO IDEA IF THIS DAMN CONNECTION OF OUR INTERNET IS RESTORE OR NOT. PLEASE GIVE ME FEEDBACK AS SOON AS POSSIBLE.
Sana meron din cellphone number ang bilis maubos ng load pag landline or hotline number po nyo.
Plz do an action fast, we pay in time, we need our internet, same problem as before no internet, after the brownout suddenly shut it off, we already reported it to the office, same as before na change port daw, bakit ganito, ?pwde bang e lock namin Yong port namin para Walang gumalaw, sabi Ng technician before may ngtransfer dw Ng port namin kaya nawalan kme Ng internet,pls do an action please? My reference number 33139755
Pwede paayos din ng internet connection ilang na nd magamit
PLDT i have been complaning for a month now. No action till now. Na transfer nyo nga yun telephone unit ko sa requested wala naman dial tone and internet wala rin. Updated naman ang oayments ko anu ba service yan. PLDT cares pa tag line nyo eh you dont care naman!!!
Sir, MAdam,
May I respectfully request for immediate repair of the landline, 8-2538629 with reference numBer, 34456965. My Account number:0003514951
We have no land line since lock down.
Hope for your swift action since we have reported it last march.
Thank you in advance.
Respectfully yours,
MELECIO B. BERNABE
We’ve been requested for termination of our Boss’s residential landline since June 2020. Pinagpasapasahan na ang aming request until now wala pang definite answer at patuloy na nag aaccumulate ang bill. Napakarami na ring Customer Agent na nakausap wala silang maibigay na maliwanag na sagot! Napakahirap tumawag sa 171 it takes a long hours to wait magsasawa ka lang kakahintay then wala rin. PLDT Diliman hindi daw nag aacept ng request ng termination and follow up, pero pag bayad nag aacept. If somebody from PLDT who was concern with this can you contact and help us for any feedback?
Mahirap na maka usap ung PLDT customer service machine n ang nasagot. Nag issue ng reference repair request 2 linggo n wala pang nag pupunta. Ung telephone namin (the number you dial is not yet in service). Dating problema ung frequently intermittent internet connection. ( Naayos naman after 2 months) lagi kaming tumatawag s PLDT.
TO: PLDT, I WISH TO REPORT OUR LANDLINES HERE AT BARANGAY BAGUMBAYAN, TAGUIG CITY WHICH HAS BEEN “NON- FUNCTIONAL”FOR A MONTH NOW …… WE NEED IT TO BE ACTIVATED ASAP AS IT IS OUR LINK TO OUR CONSTITUENTS….BARANGAY SECURITY FORCE NO 8856-2614 ( aCCT .NO. 900-85-7576) , SECRETARIAT DEPARTMENT # 6636-6415 ( ACCT NO. 152 -077-556) . WE HAVE BEEN CALLING BUT TO NO AVAIL… SENDING MESSAGES EVEN AT YOUR FB…PLEASE EXPEDITE..THANK YOU…GODBLESS.
PLEASE ACTIVATE THE FOLLOWING LANDLINES OF BARANGAY BAGUMBAYAN , WHICH HAS BEEN ” NON – FUNCTIONAL FOR A MONTH NOW”.. BRGY. SECURITY FORCE DEPT. LANDLINE # 8856-2814( ACCT NO. 900- 85- 7578 ) AND SECRETARIAT DEPARTMENT 8838-6415 ( ACCT NO. 15207-7556 ). THESE LANDLINES ARE OUR ONLY LINK TO OUR CONSTITUENTS…PLEASE EXPEDITE HELP..THANK YOU AND GODBLESS.
Internet and landline unstable. I hope they get shutdown and replaced by President Duterte with another internet and landline company.
Ask ko Lang regarding p2p, is this a legitimate connection of pldt? Bcz here in my place there is no Land line connection of pldt yet, and This p2p installer here almost monopolizes in giving internet connections for the outskirts area using this p2p, he is providing internet connections in almost 100 houses now and counting, each houses he is charging minimum 1000 pesos a month depending on the mbps, but the problem is when we complaint of slow connection he will tell us to transfer to another internet provider when Infact we already invested 10k for the installation, I need to know if this is legitimate?
Pldt admin please take an action on this matter.
My location was in the northern part of Cebu particularly in San Remigio Cebu.
Thanks..
PLDT My sister tried to call numerous times Since the month of September 2020 tbut to no avail. She tried to contact your office unfortunately always a recording. She’s taking care of our 93 year old mother and my sister doesn’t have the whole day to stay on the phone dialing and waiting for someone to answer. PLDT your service SUCKS! Very poor consumer service.
I leave here in the U.S. and because of her frustration in your service I told her I have all the time to get in touch with you guys, and I’m not going to stop not until our concern will be settled.
How to follow-up when you already have a reference number. This is not among the options when you call 171.. you will be issued yet another reference number when you call… endless reference number, wala naman resolution of the problem earlier reported.