PLDT Hotline
PLDT Hotline Corporate Office
For Customers – 8888-171 to 173
For Directory Assistance – 187
For Investor – 63 2 816 8024
For Media – 63 2 840 1864
PLDT Customer Service Hotline
PLDT Fibr
101-3427
172
PLDT Home Bro
- *1888 for Smart Mobile and Talk and Text
- 63 2 672 7277 for PLDT NCR Subscribers
- 800-10-672-7277 Toll Free for PLDT Subscribers
- 171 for PLDT Landline Nationwide
- 63 2 888 8171 for Non PLDT Landline
PLDT Hotline KaAsenso
171
PLDT Hotline Cyberya
171
PLDT Customer Service is so friendly and they are committed to their work. To serve Filipino Subscribers a fast and quality service. Kahit mainit na ang ulo ng customers, magalang pa rin sila and they handle it professionally.
ang hirap tmwag s costumer hotline nyo nkailng pndot nko ng 2 hnd daw umbot s limited time nya ano byan?
goodmorning po!ask ko lng po kung ano yung need i add sa account number para po makapagbayad ng bill through paymaya.. PLDt Home Fibr with Landline po yung account namin.. Please reply po Asap. SAlamat po ?
https://stories.paymaya.com/pay-utility-bills-online-paymaya/
KAILAN NIYO GAGAWIN LINYA NET KO AT PHONE MAGIISANG BUWAN NA PO KAHIT ARAW ARAW KA MAGCOMPLAIN WALA NANGYAYARI
Kinabitan po kami NG PLDT fiber home Sabi po magkaruon kami NG signal at 5 pm Peru until now wala parin at mahirap po tumawag sa hotline.
Magiisang linggo na iyong complaint ko dito sa PLDT Bacolod, Account # ko ay 0130573126, Tel. # (034) 432-3164, Jerome C. Pangyarihan Sr. hindi ko magamit ang Long distance feature, Naka open naman (#54*1234#) sinubukan kung iclose *54*1234# walang confirmation o walang contact, sinubukan kong idial ang open, and dial for a number, ang reply ng operator ” sorry your desired feature is not available in this telephone”. Nabuwisit na ako sa 171 dahil everytime na ipress ko ang 2 laging ang sagot ay “sorry you did’nt reply on the exact time”. Clear naman ang aking billing account ayon sa customer service personnel ninyo, and let me sign a complaint sheet, sabi itry ko uli when I go home, pero its been a week na.
Kalokohan nyo. Nag offer kau i upgrade q plan q nung pumayag aq hirap nman kontakin hotline nu para i folllow up ung sa free iflix nu
poor handling of customers complaint and a very slow in action. so upsetting cause o one answers my call and it took me 35 dials but no one really care to pick up my call. dahill ba may complaint ako sa service nyo at binigyan nyo lang ako ng reference number and that’s it. sana kong gano kayo kabilis maningil ganon din dapat ang serbisyoi nyo sa customer nyo,
Ang hirap niyo tawagan, Ang concern ko is to know our account number only.
wala po bang ibang paraan para ma contact ang costumer service?
Those are the numbers posted by PLDT on the net.
how po mag upgrade from ultera to home fibre.
I HAVE PROBLEM UNTIL NOW ON MY PLDT FIBER INTERNET, I WAS REPORTED THE ISSUE LAST JANUARY 27 8AM BUT UNTIL NOW NO ANSWER OR UPDATE GIVEN BY YOUR CUSTOMER SERVICE AGENT ON 171 HOTLINE BECAUSE THE TEAM WHO WAS LIABLE FOR THE REPAIR HAS NO UPDATED REPORT TO ME OR ON THE AGENT OF PLDT EVEN I CALL TWICE A DAY TO ASK IF THEY HAVE PLAN TO REPAIR OUR INTERNET FIBER BUT THE PLDT AGENT ALWAYS SAID TO ME THAT THEY EMAIL THE TECHNICAL TEAM BUT UNTIL TODAY FEB 5 NO UPDATE CAME FROM THE REPAIR TEAM, CAUSE ITS BEYOND ON THE 3 TO 6 DAYS RESTORATION GIVEN TO ME. TODAY IS THE 8TH DAY OF NO CONNECTION AND I HAVE NO IDEA IF THIS DAMN CONNECTION OF OUR INTERNET IS RESTORE OR NOT. PLEASE GIVE ME FEEDBACK AS SOON AS POSSIBLE.
Sana meron din cellphone number ang bilis maubos ng load pag landline or hotline number po nyo.
Plz do an action fast, we pay in time, we need our internet, same problem as before no internet, after the brownout suddenly shut it off, we already reported it to the office, same as before na change port daw, bakit ganito, ?pwde bang e lock namin Yong port namin para Walang gumalaw, sabi Ng technician before may ngtransfer dw Ng port namin kaya nawalan kme Ng internet,pls do an action please? My reference number 33139755
Pwede paayos din ng internet connection ilang na nd magamit