New Normal Protocol for Accommodation Establishments
Guest Handling Policy
- Health Declaration Form
- Temperature Screening
- Provision of reminder cards on the prevailing disease, and policies enforced by the establishment
- Wearing of face masks
- Floor markers
- Sanitizing mats
- Physical distancing, hand hygiene, and respiratory etiquette must be observed
- No showing of guest around the room after check-in
Management of Symptomatic Guests
- Create a holding area for symptomatic guests.
- Immediately refer guests with flu-like symptoms to the nearest hospital.
- Assure guests of assistance in case they begin to manifest symptoms such as fever and/or cough.
- Staff and personnel shall avoid employing any discriminatory action against any sick person with high fever and
- cough for fear of contracting or spreading the disease.
- Screen existing guests, well or sick, for fever and/or cough, and travel history using the health checklist provided by the DOH.
- Record and analyze guest lists for persons coming from countries that have reported confirmed cases of the current disease.
- Ensure confidentiality in reporting of individuals with flu-like symptoms and/or fever and travel history to affected areas.
- Report to the DOT Regional Office with jurisdiction over the area every two weeks.
Suppliers of Goods and Services
- All items coming in the establishment must be sanitized.
- All delivery vehicles, including those used by event suppliers, must undergo a thorough disinfection procedure.
- Drivers or delivery personnel must adhere to proper sanitation procedures.
- All deliveries must be checked before entering the establishment.
- New and enhanced procedures on cleaning and sanitizing grocery items must be applied.
Business Practices and Management
- Development of an Integrated Emergency Preparedness Action Plan (IEPAP).
- Conduct of regular updates and meetings to discuss the progress of IEPAP.
- Sufficient human and economic capital to implement the action plan.
- Investment in health plans for all managers, employers, and staff.
- Employment of trained health or medical staff, complete with emergency kit and equipment.
- Promote work-life balance through proper scheduling of activities and rotation of the workforce.
- Provide medical consultation benefits, mental, and psychological support.
- Review attendance records and reports of staff’s illness/es at the start of each day.
Hotel Transport Service
- A waterproof transparent barrier between the driver and the passengers must be installed.
- The driver is required to use proper PPE.
- Vehicles must be sanitized and disinfected after every use.
- Basic first-aid and sanitation kits must be available.
- Vehicles must have separate trash bags for all used gloves, face masks, PPE, wet wipes, and other sanitation items.
- Car/Sedan – No passenger seated beside the driver. Two passengers in the back row with one seat apart. No more than 3 passengers, including the driver.
- Vans – Only 2 passengers per row are allowed.
- Business and coasters – Passengers are not allowed to stand while the vehicle is moving.
- Standard passenger capacity of each type of vehicle will be reduced by 50% or 1 seat apart.